From 10% Course Completion to 87% in 90 Days

True story from my time managing enterprise learning systems:

The problem? Required training was being ignored. Leadership was frustrated. Compliance was at risk.

We didn't add more reminders. We didn't mandate it harder.

We did this:

1️⃣ Analyzed WHERE learners were dropping off

2️⃣ Interviewed 20 employees about their actual workflow

3️⃣ Redesigned delivery for mobile-first access

4️⃣ Chunked content into workflow-integrated moments

5️⃣ Removed every unnecessary click

The content barely changed. The delivery changed everything.

Sometimes the problem isn't engagement. It's friction.

#LearningAndDevelopment #EdTech #UserExperience #TrainingStrategy